{"id":15058,"date":"2025-11-28T06:21:01","date_gmt":"2025-11-28T06:21:01","guid":{"rendered":"https:\/\/tegarnews.co.id\/?p=15058"},"modified":"2025-11-28T06:21:01","modified_gmt":"2025-11-28T06:21:01","slug":"sempat-viral-di-media-sosial-soal-tumbler-hilang-di-krl-petugas-dan-penumpang-dimediasi-dan-berakhir-damai","status":"publish","type":"post","link":"https:\/\/tegarnews.co.id\/?p=15058","title":{"rendered":"Sempat Viral di Media Sosial Soal Tumbler Hilang di KRL, Petugas dan Penumpang Dimediasi dan Berakhir Damai"},"content":{"rendered":"

Tegarnews.co.id-Jakarta 28 2025 Jakarta| Akhirnya PT Kereta Api Indonesia (Persero) melakukan proses mediasi antara Petugas Passenger Service Stasiun Rangkasbitung dan salah satu penumpang KRL yang sebelumnya melaporkan barang bawaannya tertinggal di dalam kereta, yakni tumbler. Pertemuan berlangsung di Kantor KAI Wisata, Stasiun Gondangdia, Jakarta, Kamis (27\/11).<\/p>\n

Direktur utama KAI Bobby Rasyidin menegaskan perusahaan menjunjung tinggi profesionalitas layanan, sekaligus memastikan setiap Insan perusahaan memperoleh dukungan penuh dalam menjalankan tugas.<\/p>\n

Setiap,”Insan KAI berkomitmen melayani pelanggan dengan dedikasi yang tinggi. Pada saat yang sama, perusahaan berkewajiban melindungi dan memberikan dukungan kepada seluruh pekerja dalam menjalankan peran mereka. Argi tetap menjadi karyawan KAI Group serta bagian dari garda terdepan pelayanan. Terus semangat bertugas dan memberikan layanan terbaik kepada pelanggan,” ujar Bobby dalam keterangan resminya.<\/p>\n

Vice President Corporate Communications KAI Anne Purba pada kesempatan terpisah menyampaikan langkah penyelesaian secara kekeluargaan ini merupakan bentuk keterbukaan KAI Group terhadap setiap masukan pelanggan.<\/p>\n

\"\"<\/p>\n

“KAI memastikan seluruh proses pelayanan pelanggan berjalan sesuai ketentuan. Kami juga menegaskan bahwa tidak ada pemecatan terhadap petugas terkait sebagaimana isu yang sebelumnya beredar,” jelas Anne.<\/p>\n

Anne menambahkan bahwa KAI Group melalui KAI Commuter dan KAI Wisata akan melakukan evaluasi menyeluruh untuk memperkuat koordinasi layanan, termasuk prosedur pengelolaan barang tertinggal (lost and found).<\/p>\n

“Kami terus meningkatkan integritas dan kesiapsiagaan seluruh pekerja, baik di area stasiun maupun selama perjalanan, agar layanan semakin responsif dan terpercaya,” ujarnya Anne.<\/p>\n

KAI mengimbau seluruh pelanggan untuk tetap memastikan barang bawaan berada dalam pengawasan, baik di area stasiun maupun selama berada di dalam layanan kereta api, Commuter Line, dan layanan KAI Group lainnya.[]<\/p>\n","protected":false},"excerpt":{"rendered":"

Tegarnews.co.id-Jakarta 28 2025 Jakarta| Akhirnya PT Kereta Api Indonesia (Persero) melakukan proses mediasi antara Petugas Passenger Service Stasiun Rangkasbitung dan salah satu penumpang KRL yang sebelumnya melaporkan barang bawaannya tertinggal di dalam kereta, yakni tumbler. Pertemuan berlangsung di Kantor KAI Wisata, Stasiun Gondangdia, Jakarta, Kamis (27\/11). Direktur utama KAI Bobby Rasyidin menegaskan perusahaan menjunjung tinggi […]<\/p>\n","protected":false},"author":20,"featured_media":15060,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[77],"tags":[4124,374,4123,214],"class_list":["post-15058","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-info-daerah","tag-api","tag-indonesia","tag-kereta","tag-pt"],"yoast_head":"\nSempat Viral di Media Sosial Soal Tumbler Hilang di KRL, Petugas dan Penumpang Dimediasi dan Berakhir Damai - tegarnews.co.id<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tegarnews.co.id\/?p=15058\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sempat Viral di Media Sosial Soal Tumbler Hilang di KRL, Petugas dan Penumpang Dimediasi dan Berakhir Damai - tegarnews.co.id\" \/>\n<meta property=\"og:description\" content=\"Tegarnews.co.id-Jakarta 28 2025 Jakarta| Akhirnya PT Kereta Api Indonesia (Persero) melakukan proses mediasi antara Petugas Passenger Service Stasiun Rangkasbitung dan salah satu penumpang KRL yang sebelumnya melaporkan barang bawaannya tertinggal di dalam kereta, yakni tumbler. Pertemuan berlangsung di Kantor KAI Wisata, Stasiun Gondangdia, Jakarta, Kamis (27\/11). 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